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Life Sciences Text Annotation NLP

Multilingual Data Entry at Scale for Switzerland Pharmaceutical Company

The Challenge

A Switzerland-based pharmaceutical company needed a reliable, accurate, and scalable solution for entering lab normal ranges (LNR) data across multiple countries. Their internal team was monolingual (English only), while the source data originated from studies in a variety of languages. This mismatch created a significant bottleneck:

  • The client had to translate all documentation before data entry, increasing risk of errors.
  • The monolingual data entry team was prone to inaccuracies and delays due to language barriers.
  • The process involved multiple quality checks, increasing cost and turnaround time.

With nearly five million words of LNR data to process by the end of 2025, the client needed an efficient, multilingual solution that could be rapidly scaled without compromising quality.

• • • •The Solution• • • •

DataForce leveraged our global network of multilingual subject matter experts (SMEs) and proprietary annotation platform to deliver a unified solution:

  • Multilingual International Team: A diverse team of SMEs fluent in the required languages was assembled to input data directly, removing the need for intermediate translation.
  • Unified Platform Integration: All data was entered into a single, cloud-based platform with role-based access and real-time quality controls for consistency and integrity.
  • Scalable Model: The solution allowed the client to easily add languages or increase volume without compromising quality or turnaround time.
  • Streamlined Onboarding & Training: SMEs underwent rigorous screening, project-specific training, and continuous upskilling to maintain accuracy and consistency.
  • Collaboration & Transparency: A dedicated project management team provided regular status updates, facilitated client feedback, and ensured swift resolution of any challenges.

Results

  • Delivered data in JSON format or directly via the client’s platform, based on preference
  • Conducted 100% quality audits to meet ISO 9001 and client KPI standards
  • Enforced data security and compliance through encryption and access controls
  • Reduced turnaround time and error rates by removing translation and formatting steps
  • Achieved a 30% cost savings through streamlined QA workflows
  • Enabled on-demand scaling with a flexible, phase-based deployment model
  • Improved management and reporting via a centralized platform for data entry and tracking

Thanks to DataForce’s technology and global expertise, our client significantly streamlined their LNR data entry process—achieving greater accuracy, lower costs, and a repeatable model for future multilingual data initiatives.