Business Process Outsourcing Services
Streamline Operational and Sourcing Needs with Comprehensive BPO Solutions
How It Works
DataForce manages your end-to-end outsourcing process. From onboarding and training to organizing a globally distributed community of experts, DataForce can scale based on your business needs. With a comprehensive and flexible model, you can effortlessly access the right talent for each job while knowing that technology support and vital aspects of data collection, labeling, and moderation are handled. Our expertise extends beyond the ordinary, as we navigate the intricacies of country-to-country labor laws, compliance, legal regulations, and sourcing. Thanks to our proprietary software, DataForce stands out as a trusted global sourcing provider offering a seamless experience to meet your timeline, quality, and budget requirements.
Flexible Environment
As technology evolves and the need for flexibility continues, DataForce can provide both a remote and in-person model while ensuring the cost stays low and productivity stays high.
With offices in 46 countries and over 140 cities, DataForce can accommodate your project requirements and unique needs accordingly, whether that be in remote, near-site, or onsite environments, ensuring a dynamic and adaptable approach to every task.
Our Services
- Community Management
- User Studies & Testing
- Reinforcement Learning from Human Feedback (RLHF)
- Human Content Moderation
- Ethical Data Collection & Creation
- Data Annotation
- Transcription
- Localization
- Generative AI Training
Community Management
Let DataForce manage the recruitment, staffing, onboarding, and training process for you. Our thorough onboarding and comprehensive training program ensures seamless integration of the team and equips them with the skills and knowledge required to meet your specific project needs.
User Studies & Testing
Gain valuable insights into the performance of your products and technology. We work closely with our clients to understand their objectives and properly train our workers, and rigorously test and train the technology and products prior to market release to ensure product readiness and refinement.
Reinforcement Learning from Human Feedback (RLHF)
Incorporate human feedback to judge the quality of the model output and ensure the content you showcase to your customers is relevant, culturally acceptable, and geographically precise.
Human Content Moderation
Elevate your content with the highest quality data from human expertise paired with AI. Whether you need help innovating for a new platform or curating content for the metaverse, VR, or AR, DataForce can help ensure your digital presence remains safe, engaging, and free from unwanted elements.
Ethical Data Collection & Creation
Gather unique datasets from specialized collections of data types, including audio recordings, images, video, and text. Our extensive network of global contributors specializes in gathering diverse data tailored to your unique model or training needs and supporting cutting-edge technologies like ASR, TTS, NLP, and computer vision.
Data Annotation
Elevate your machine learning projects with a human touch. Our expert annotators ensure image and video data are meticulously structured for maximum usability. Delve into the world of highly accurate models with labeled image and video datasets.
Transcription
Unlock the potential of speech technology with our human-driven approach. We source expert transcribers and employ our proprietary platform to deliver high-quality transcriptions at scale. Whether you're expanding your language portfolio or enhancing your existing capabilities, our speech and audio transcription services will augment your speech and audio recognition.
Localization
Fine-tune your models for diverse linguistic and cultural contexts. Our localization process ensures your chatbots and language models produce authentic and region-specific output, connecting with your target audience in a meaningful way.
Generative AI Training
DataForce’s generative AI training solutions produce high-quality AI outputs in audio, text, image, and video through customized data services. Whether it’s creating new foundational models or adapting existing ones for unique use cases, we tailor solutions to overcome distinct data challenges.
DataForce Platform
The DataForce Platform is a proprietary solution developed in-house by TransPerfect for various types of data-oriented projects with a focus on AI and machine learning applications.
Our platform capabilities include data annotation, data collection, and community management.
Impact Sourcing
Create a global or local workforce that reflects all corners of the world by embracing diversity, equity, and inclusion. DataForce prioritizes fair payment, ensuring that employees are compensated equitably for their contributions. Moreover, job opportunities are actively being created for individuals from lower-income regions.
TransPerfect has been a trusted partner in the BPO industry for over 25 years, providing top-notch customer-facing services to businesses of all sizes through TransPerfect Connect. TransPerfect’s contact center outsourcing brings a wide array of services to the forefront, including inbound customer service, outbound sales, technical support, and back-office support. Paired with DataForce, our clients can utilize the years of experience TransPerfect Connect provides while seamlessly managing and scaling their outsourcing needs.
TransPerfect Connect services include:
- Omnichannel Contact Center Services and BPO
- Over-the-Phone Interpretation
- Video Remote Interpretation
- Language Assessment
- Multilingual Email & Chat Support
Success Stories.
We've partnered with thousands of companies around the world. View a selection of our customer stories below to learn more about how DataForce has helped clients excel in the global marketplace.
DataForce Benefits.
Scalable
Onboard 0-1000 annotators within weeks of project kickoff, leveraging a global community of over 1.3 million contributors
Secure
Your data is secure with SSAE 16 SOC 2, ISO 27001, HIPAA & GDPR
Seamless
Integrate directly with the DataForce annotation platform, yours or a third party of your preference
Let's work together!
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