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Chatbot Localization

Chatbot Localization for Catalia Health


The Problem

Catalia Health is a patient care management company that provides an artificially intelligent patient engagement tool using its cloud-based Mabu Care Insights Platform. Mabu provides personalized care by speaking with patients on a daily basis to track symptoms, medication habits, and more. Mabu then delivers detailed data and insights to clinicians to help human caregivers initiate timely and appropriate patient contact. To expand its patient reach, Catalia Health decided to launch a Spanish version of Mabu in support of a patient-reported outcome (PRO) project for a major pharmaceutical client.

• • • •The Solution• • • •

To optimize Mabu’s language capabilities, Catalia Health selected TransPerfect DataForce, which specializes in breaking language barriers in artificial intelligence through data collection, annotation, and chatbot adaptation. With experienced computational linguists, a global network of linguistic and data experts, and coverage for over 200 languages, TransPerfect DataForce is enabling a significantly larger patient and customer population to access Mabu.

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DataForce has a global community of over 1,000,000 members from around the globe and linguistic experts in over 250 languages. DataForce is its own platform but can also use client or third-party tools. This way, your data is always under control.

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